The Phenix Market - Return and Refund Policy Thank you for shopping at The Phenix Market. We strive to ensure the highest quality for our curated pre-owned luxury items, vintage products, and unique homeware. Please review our return and refund policy below: - No Returns or Refunds for Non-Defective The Fenix collection Items: Returns or refunds are not available for items without quality defects. All purchases are considered final, so please inspect and choose your items carefully. - No Returns or Exchanges for Pre-Owned Items and Intimate Apparel: All pre-owned items and intimate apparel are non-returnable and non-exchangeable. - Pre-Order Policy: Pre-order purchases are non-cancellable. Delivery times for pre-ordered items may vary depending on actual circumstances. We appreciate your understanding if delays occur due to logistics. - Final Decision: The Phenix Market reserves the final decision on all matters related to returns, refunds, and pre-orders. For any questions or concerns, please contact our team at reach out via our official communication channels. The Phenix Market - 退貨及退款政策 感謝您選擇 The Phenix Studio 購物。我們致力為您提供高品質的全球精選二手名牌、復古產品及獨特家品。請仔細閱讀以下退貨及退款政策： - The Fenix 系列商品非品質問題不予退貨或退款：如商品無品質問題，概不接受退貨或退款。所有購買均為最終決定，請在購買前仔細檢查及選擇商品。 - 所有二手商品及貼身衣物不設退換：所有二手商品及貼身衣物均不接受退貨或換貨。 - 預訂訂單政策：所有預訂訂單均不設退訂。預訂商品的到貨時間視實際情況而定，如因物流問題導致延遲到貨，敬請見諒。 - 最終決定權：本公司保留對所有退貨、退款及預訂事宜的最終決定權。 如有任何疑問或需要協助，請透過我們的官方聯繫渠道與我們聯繫。